Refund Policy
Last updated: March 2026
30-Day Money-Back Guarantee
We offer a simple, no-questions-asked 30-day money-back guarantee. If you're not satisfied with Promptly Work for any reason, request a full refund within 30 days of purchase.
How to Request a Refund
- Email us at support@promptlywork.com
- Include your purchase email address
- We'll process your refund within 5-7 business days
What Happens After a Refund
- Your access to the prompt library will be revoked
- Any favorites or collections you created will be deleted
- You may repurchase at any time
Exceptions
Refunds may be denied in cases of:
- Requests made more than 30 days after purchase
- Abuse of the refund policy (multiple purchases and refunds)
- Violation of our Terms of Service
Contact
Questions about refunds? Contact us at support@promptlywork.com